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Quality Control Exchange Group

The Quality Control (QC) Exchange Group, launched in 2018, is the dedicated exchange platform for QC lab excellence in the pharmaceutical industry. In three two‑day meetings per year, QC specialists and network excellence leaders share successful practices, explore benchmarking insights, and engage in deep technical discussions. Site visits and jointly defined focus topics ensure that the exchange remains relevant, practical, and directly applicable to participants’ organizations.

Benefits for Participating Companies

  • Exchange and network with industry peers on shared challenges and proven successful practices
  • Join site tours to see how peers implement solutions in real operational environments
  • Participate in workshops and company presentations on key priority topics
  • Access the latest research insights from the University of St.Gallen

Dates 2026

  • May 5th/6th, 2026
  • September 1st/2nd, 2026
  • November 10th/11th, 2026

Topics and Hosts 2025

  • Operational Excellence and Lean Management, QC Analysts of the Future, Labs of the Future and Digital Solutions. Hosted by Roche, Mannheim (Germany)
  • Performance Measurement and Management, KPIs, Error Management and Lab Investigations. Hosted by Merck, Vevey (Switzerland)
  • Digitalization, Automation, AI, Business Continuity and Supply Chain Resilience. Hosted by Siemens, Vienna (Austria)

Participating Companies 2025

Contact

Jessica Rebecca Helbling

Research Associate

PSCM-HSG
Büro 24-0-241
Dufourstrasse 40a
9000 St. Gallen

Alice Feldmann

Research Associate

PSCM-HSG
Büro 24-0-241
Dufourstrasse 40a
9000 St. Gallen
north