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MedTech Operational Excellence Benchmarking

Benchmarking Operational Excellence in the MedTech Industry: Compare your performance and maturity level to industry peers, understand your enablers, and discover potential for improvement.

The MedTech industry faces increasing cost pressure and rising operational complexity. Operational Excellence (OPEX) has therefore become essential. Our MedTech OPEX Benchmarking is scientifically grounded and developed together with Roland Berger and leading industry peers. It provides the first holistic and systematic assessment of OPEX performance and maturity across MedTech manufacturing sites. It shows where you stand, how you compare, and which levers will help you achieve sustainable improvements.

Participants receive:

  • A detailed performance assessment (KPIs & enablers)
  • Benchmarking against MedTech peers and realistic high‑performers
  • Identification of key improvement opportunities
  • A personalized site‑specific benchmarking report
  • Optional implications workshops

We evaluate your site across three core OPEX dimensions:

 

  • Key Performance Indicators (KPIs): Outcome‑based performance metrics across manufacturing operations
  • Implementation of Excellence Tools & Approaches (Enablers): Assessment of maturity levels to understand whether performance is built on a solid foundation — and which levers to pull for improvement
  • Structural Factors (Context): Product groups, technologies, organizational setup, and other contextual factors to ensure meaningful peer‑group comparisons

The benchmarking covers end‑to‑end manufacturing processes at site level and includes network and corporate aspects.

Background

The MedTech OPEX Benchmarking was developed over the course of one year by the St.Gallen team in collaboration with Roland Berger and industry experts and was launched in 2025. Building on the foundation of the renowned St.Gallen Pharma OPEX Benchmarking, the model was refined through systematic workshops and interviews to create the world’s first dedicated MedTech OPEX Benchmarking.

The project is fully financed by participating companies. This ensures independence from individual sponsors and guarantees high practical relevance.

Data Protection

The benchmarking project is conducted in accordance with the International Benchmarking Code of Conduct, which ensures that all participants behave in a fair and responsible manner. Company data is treated with the utmost confidentiality. Company-specific information may not be used without the prior consent of the company concerned. The institute reserves the right to use the project results in summarized and anonymized form for publication.

Contact

Jessica Rebecca Helbling

Research Associate

PSCM-HSG
Büro 24-0-241
Dufourstrasse 40a
9000 St. Gallen

Alice Feldmann

Research Associate

PSCM-HSG
Büro 24-0-241
Dufourstrasse 40a
9000 St. Gallen
north