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Production Management

We support industrial companies across sectors and regions in their strategic planning and the effective implementation of improvement initiatives. Our Production Management team combines industry and functional expertise, benchmarking, and academic research in a single integrated offering. Working closely with our partners, we deliver tangible, clear, and consistent results. We bring together practical relevance, scientific rigor, and holistic thinking to address current and future challenges. Rooted in Switzerland, we take pride in our local presence and global impact, achieved together with strong partners.

Our Chair of Production Management consists of three teams:

Thomas Friedli

Prof. Dr.

Professor of Production Management

PSCM-HSG
Büro 0-236
Dufourstrasse 40a
9000 St. Gallen

Global Production

„The management of global production networks is becoming increasingly complex. The key question is no longer where a product is manufactured, but where individual production tasks are carried out.“ Kasra Ferdows

Global production goes far beyond optimizing individual sites. It is about unlocking the full potential of the entire production network. Our integrated approach helps companies align network configuration and coordination with their global production strategy. We use a variety of tools—from quick assessments to tailored evaluations, benchmarking, and comprehensive optimization projects.

Our Global Production Networks Newsletter

Stay informed with occasional updates on our latest research topics and upcoming projects.
 

Projects in the area of Global Production

Team Global Production

Karl Gerhard Schalm

Research Associate

PSCM-HSG
Büro 24-0-239
Dufourstrasse 40a
9000 St. Gallen

Lukas Budde

PD Dr.

Project Manager

ITEM-HSG
Büro 0-201
Dufourstrasse 40a
9000 St. Gallen

Ronja Hermann

Research Associate

PSCM-HSG
Büro 24-0-238
Dufourstrasse 40a
9000 St. Gallen

Simon Gese

M.Sc.

Research Associate

PSCM-HSG
Büro 24-0-239
Dufourstrasse 40a
9000 St. Gallen

Lukas Fleisch

Research Associate

PSCM-HSG
Büro 24-0-239
Dufourstrasse 40a
9000 St. Gallen

Leon Gero de Vries

Research Associate

PSCM-HSG
Büro 24-0-239
Dufourstrasse 40a
9000 St. Gallen

Smart Manufacturing and Services

Increasing product commoditization, more complex customer needs, and ongoing digitalization are driving manufacturing companies toward more service‑oriented business models. Our research activities and industry collaborations generate new, actionable insights into how smart services can be developed and leveraged based on digitalized products and production processes.

Projects in the area of Smart Manufacturing and Services

Team Smart Manufacturing and Services

Moritz Häussler

Research Associate

PSCM-HSG
Büro 24-0-203
Dufourstrasse 40a
9000 St. Gallen

Ronja Hermann

Research Associate

PSCM-HSG
Büro 24-0-238
Dufourstrasse 40a
9000 St. Gallen

Johannes Bunse

Research Associate

ITEM-HSG
Büro 24-0-202
Dufourstrasse 40a
9000 St. Gallen

Simon Gmeiner

M.Sc.

Research Associate

PSCM-HSG
Büro 24-0-202
Dufourstrasse 40a
9000 St. Gallen

Operational Excellence

As a leading research institute in Operational Excellence (OPEX) within the pharmaceutical industry, we have been conducting research and industry projects since 2004. Our work is built on four pillars:

  • Site‑based benchmarking of pharmaceutical and MedTech production, pharmaceutical quality control, and pharmaceutical quality assurance
  • Industry exchange groups on pharmaceutical production, pharmaceutical quality control, and production systems
  • Applied industry projects that combine academic insights with data‑driven consulting
  • Research funded by the U.S. Food and Drug Administration, including studies conducted as part of the Quality Metrics Initiative

Projects in the area of Operational Excellence

Team Operational Excellence

Fabian Klinkner

Research Associate

PSCM-HSG
Dufourstrasse 40a
Büro 24-0-241
9000 St. Gallen

Jessica Rebecca Helbling

Research Associate

PSCM-HSG
Büro 24-0-241
Dufourstrasse 40a
9000 St. Gallen

Alice Feldmann

Research Associate

PSCM-HSG
Büro 24-0-241
Dufourstrasse 40a
9000 St. Gallen

Florian Vincent Lang

Research Associate

PSCM-HSG
Dufourstrasse 40a
Büro 24-0-241
9000 St. Gallen
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